Thank you for shopping with us! We are committed to providing you with the best possible experience. Please take a moment to review our shipping policy.
Processing Time
- All orders are processed within 3-5 business days after your order is confirmed. Please note that orders are not shipped or delivered on weekends or holidays.
Shipping Time
- The estimated shipping time for your order is between 15 and 45 days. By placing an order with us, you agree to this timeframe. Please understand that shipping times may vary due to factors beyond our control, such as customs delays, shipping carrier issues, or unexpected weather conditions.
Shipping Rates
- Shipping charges for your order will be calculated and displayed at checkout. We offer several shipping options, depending on your location and the items you have purchased.
Order Tracking
- Once your order has been shipped, you will receive an email notification containing your tracking number. You can use this number to track your shipment on our website or the carrier’s website.
Shipping Delays
- While we strive to deliver your order within the estimated timeframe, delays may occur. If your order has not arrived within 45 days, please contact our customer support team for assistance.
International Shipping
- We offer international shipping to most countries. Please note that international shipments may be subject to additional customs fees, taxes, or import duties. These fees are the responsibility of the customer.
Shipping Address
- Please ensure that your shipping address is correct and complete. We are not responsible for orders that are lost or delayed due to an incorrect or incomplete address.
Lost or Damaged Items
- If your order is lost or arrives damaged, please contact us immediately with a video of the unboxing and any relevant photos. We will work with you to resolve the issue as quickly as possible.
Contact Us
- If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer support team at [email protected]